Testimonials

What my clients say

The most honest answer to how I work comes from the people who have experienced it.

Learning and laughter abound when Sue and Thomas lead a workshop. I have experienced their work with non-profit leadership groups and team building workshops since 2015. It is wonderful to see board members who after a hard day or week of work in their respective professions attend a weekend workshop or leadership event and walk away rejuvenated and eager to return for more training. This is what I have experienced with every group that Sue and Thomas have led. Their abilities to facilitate groups continue to improve and they model in their relationship and work with each other what effective and successful teamwork is all about. They are highly flexible to the needs of the group and able to respond with care and compassion. They have also developed curricula for my various leadership team's continued learning and growth. Above all it is a joyful experience by which you will be amazed at how much work and growth your group will accomplish in a short period of time. My leadership team can't wait to have them return for more training!

Peace First Lutheran Astoria

Workshop

've participated in a couple of emotional, managerial, and leadership workshops over the decades. However, rooted in the guidance of Marshall B. Rosenberg's knowledge, as well as a few other plausible prompts, what the "Smith-Hinz Team" offers is profoundly endearing in numerous ways that can't necessarily be pinned / penned down in such a limited space. Yet this group workshop is impeccably modified for each person involved, if but due to the humility and humanity Sue and Thomas commit themselves to in lieu of exchanging their knowledge and leadership with others. Thus, based on my encounter with one of their Nonviolent Communication Workshops, it is easy to share that one simply dares to dive into trusting their workshop(s): it is neither emotionally overwhelming nor emotionally self-inflicting, and as a survivor, I am proffering nothing but an utmost degree of respect and admiration for the integrity, leadership, healing, and responsibility Thomas and Sue display with their participants. A must workshop for all who care about trying to establish a bit more harmony and peace on this planet, and in particular, within the realm of their communities and homes and workplace.

Frederik Canada

Leadership Workshop

Sue and Thomas offer highly engaging workshops for community non-profits. I have gained many personal insights through their fun and thorough presentation of the caring and compassionate communication model. I will look for ways to share this information with others beginning within my own family and professional organization. Thank you so much, Sue and Thomas, we look forward to having you again next year!

Mary Elizabeth Nauha

Seminar Kommunikation

Our culture never taught us basic and necessary communication skills and how to navigate the complicated, painful, messy and yet very normal parts of life. Skills we can all greatly benefit from! Thank you Smith-Hinz Mediation for facilitating my learning and growing. I feel enabled and more confident and hope to my lessons to practice. I will be back!

Aimee Gonzales

Seminar Kommunikation

In January 2019 Susanne Smith-Hinz led a 3+ day seminar for participants from various communities in the Russian Far East. She is clearly a very skilled presenter and leader who builds up a good rapport with those who take part, even (in this case) despite a language barrier. Seeing how she not only teaches communications skils, but applies them in her own life, I am confident that Smith-Hinz Mediation could provide various organizations with the help that they need to get through difficult situations and to increase their capacity for healthy communication.

Bradn Buerkle

Seminar Kommunikation

SUSANNE HAS GREATLY HELPED ME REFOCUS AND HANDLE BOUNDARIES WITH MY TEENAGER AS WELL AS UNDERSTAND HOW NOT TO PERSONALIZE GUILT. I AM VERY APPRECIATIVE OF MY TIME WITH HER.

Laura Paul

Familiencoaching

Susanne has helped me enormously. She brings clarity, structure, and heaps of wisdom into every meeting. She is mindful, structured, and creates a safe space to get to the very bottom of every issue. Her open-mindedness and tolerance give one the feeling of acceptance and inner peace. Thank you!

Dorota Eckardt

Einzelcoaching

Wonderful husband-wife team with years of experience doing what they do best.

Henry Mulak

Coaching

Susie traveled with me to the Far East of Russia to deliver a seminar for churches in that region. She was engaging, creative and culturally sensitive and worked across languages to understand how her words were received and respond effectively. The participants enjoyed her teaching style. Susie knows what she is teaching and why. I am know her program can be valuable in many contexts.

Ellen Smith

Seminar

It’s with a great pleasure that I give this review to Susanne. First of all she always encourages everyone in her presence to focus on the positive zen vibrations and to stay calm. I have learnt a lot from her and she constantly gives advice while she’s sharing her knowledge. My self confidence has improved so much especially at work & how I approach to do my job to the best the best of my abilities as best I can. The best thing I appreciate learning from her is not doing something perfectly but rather trying your best to doing it correctly.

Desmond Otto

Coaching