Coaching · German · English

Coaching for people who want more than just motivation.

You’ve known this for a long time. But still, nothing changes?

Some issues have long been understood—yet they remain unresolved. Coaching works where mere talk no longer helps: on the patterns, reactions, and inner images that play out automatically in everyday life.

Confidential, structured—with tools you can use to continue working on your own.

Fußspuren im Sand führen entlang eines Strandes auf imposante Felsformationen zu – Symbol für den eigenen Weg, der Schritt für Schritt aus einer schwierigen Phase herausführt
Susanne Smith-Hinz – Begleitung bei Konflikten, Entscheidungen und Veränderung – im Außenbereich an einem Geländer

What Coaching Means to Me.

Depth where other coaching approaches remain on the surface

I support people through professional and personal change processes. The focus is not on making rapid progress but on what will truly sustain them. Self-reflection, tapping into resources, resilience, emotional self-regulation, decision-making, and the development of new perspectives on action and thought.

My work is trauma-informed. This means I take into account how traumatic experiences can affect thinking, feelings, and behavior—and I structure the coaching framework so that it remains safe even when deeper issues arise. The focus is not on the therapeutic processing of trauma, but on fostering stability, self-efficacy, and personal development.

Depending on the issue at hand, I use elements of bilateral stimulation from the EMDR context to support processes of reflection and change. Methods such as family constellations are incorporated when deeper roots become apparent.

What I offer is coaching, not psychotherapy. It is not a substitute for psychotherapeutic or medical treatment.

Personal Coaching

Symbolbild für Hypnose: Eine Frau im Profil, in ihrem Inneren ein weiter Horizont am Meer – Bild für innere Ruhe, Klarheit und Veränderung
When an issue runs deeper than words can reach. For inner clarity, life transitions, breakups, difficult decisions, or recurring old patterns.

Executive & Business Coaching

Geschäftsfrau lehnt entspannt an einer Wand und führt ein Telefonat – Symbol für ein erstes, unverbindliches Kennenlerngespräch zum Coaching

When words are no longer enough at the top. Confidential coaching for CEOs, board members, and executives – in German and English.

Team Coaching for Companies

Souveräne Führungskraft steht entspannt vor ihrem Team im Besprechungsraum – Symbol für gelöste Konflikte und stabile Zusammenarbeit durch Mediation in Unternehmen
When a team is stuck, it is due to conflicts, role clarification, change, or a new identity. Tailored to your needs, nationwide, and also available as co-coaching with Thomas Hinz.

Common Concerns – and Honest Answers.

What you might still be wondering

What does trauma-informed coaching mean?

Trauma-informed coaching means that I keep in mind the potential effects of stressful experiences on thoughts, feelings, and behavior—and design the coaching framework accordingly to be safe and resource-oriented. The focus is not on processing trauma, but on strengthening stability, self-efficacy, and personal development.
EMDR stands for Eye Movement Desensitization and Reprocessing and was originally a therapeutic method. I specifically use elements of bilateral stimulation from it—for example, to support reflection and change processes in coaching. This is done exclusively within the context of coaching and personal development, not as therapy.
For people who feel that certain patterns, reactions, or blockages are deeply rooted—without necessarily needing or wanting therapy. If you’re stuck in a process of change, quickly become emotionally overwhelmed, or find that old issues keep resurfacing, this approach can be very helpful.
No. Coaching is not a substitute for psychotherapy or medical treatment. Even though my work is trauma-informed, I do not work therapeutically. In cases of more serious mental health issues, I strongly recommend seeking additional professional therapeutic support.
No, absolutely not. Being trauma-informed simply means that I work sensitively and mindfully, which benefits every client, regardless of their history. Many people simply appreciate this framework as being particularly safe and respectful.

What My Clients Say

The most honest answer to how i work comes from the people who have experienced it firsthand.

I’d like to share my incredibly positive experience with Susanne here. She’s a wonderful person, both personally and professionally. I worked with her in one-on-one coaching to process my traumatic childhood experiences—unlike a therapist, she wasn’t “probing,” but rather warm, understanding, and supported me as I took my first steps toward healing from trauma. She recognized the wounded child within me—and took me by the hand. She also supported me in couples coaching, where my traumas had triggered problems in my relationship. She was a wonderful facilitator, a “translator” of both partners’ triggers—and an incredibly skilled mediator. A clear and unreserved recommendation!
Thomas Gottschalk
Individual and Couples Coaching · Trauma Support
I’d like to share my consistently very positive experiences with Susanne. I’ve worked with her in both individual coaching and couples coaching, and I can wholeheartedly recommend both. Susanne is very empathetic, calm, and clear. Even in highly emotional or triggering situations, she manages to calm people down, listen, and get to the heart of the matter in a way that’s easy to understand. Especially in couples coaching, I’ve found her to be an outstanding “translator” for communication difficulties—respectful, clear, and very sensitive. I highly recommend her—both professionally and personally.
Ka Tja
Individual and Couples Coaching

If you’re ready to take a closer look.

How i work – and who it's for

I work with people who aren’t looking for quick answers—but for genuine clarity. People who are willing to take a closer look at the areas where things aren’t going smoothly.

My Profile:

  • Over 30 years of experience in communication, leadership, and conflict resolution
  • Trained as a mediator, NLP Master, and hypnosis coach
  • Trauma-informed approach as a methodological foundation
  • Elements of bilateral stimulation from the EMDR context
  • Coaching in German and English at a native-speaker level

Initial consultations are free, non-binding, and can be scheduled within a few days. I respond to inquiries within 48 hours.

Susanne Smith-Hinz – Coach für Klarheit, Entscheidungen und Veränderung – entspannt sitzend im Freien